Computer Consultation / Training

General PC Use, Knowledge & Appreciation
Not sure how computers can enhance your business or home life? Then let Support Works help you understand Personal Computers (PC's) and how you can use them for business or just for entertainment.

Word Processing
Need to write letters, notes, memos, general document or larger items such as reports, resumes but not sure how to go about it? Support Works staff, utilising the latest Microsoft products, can help you produce any word processing document that suits your requirements.

Spreadsheets
Once used primarily for financial / mathematical uses, spreadsheets are now used for so much more - let Support Works show you how to make lists, tabulate information, keep track of business sales for example and how to show this data in graphs or charts. Plus much much more.

Databases
Got a large database of clients, customers, mail outs, stock listing, price lists, merchandise totals etc and having trouble keeping them up-to-date? Then allow Support Works to show you how to create, edit & maintain large listings and databases so no important information slips through the gaps.

Email / Internet
Support Works can show you how to keep up with the Jones' by utilising electronic mail systems (email) to communicate almost immediately with anybody anywhere in the world. Also we can help you understand the Internet & World Wide Web (WWW) and how to use the internet for information, research or buy products - the number of uses are endless.

Accounting Packages
Want to keep track of your own finances? Then Support Works staff can show you how to use the latest financial packages to enter purchases, sales, receipts or even more for either business or personal purposes.

Desktop Publishing/Graphic Services/Business Development / Marketing
Professional brochures, leaflets, flyers & more detailed graphic productions can be at your fingertips with support & advice on the latest software products from Support Works staff.


Ask the Virtual Consultant

Q: My business often produces large scale schedules / specifications for building projects. I have a lot of trouble negotiating the Microsoft Word tables that contain the data. Is there a better way? Stuart (Building Contractor), Mornington Vic
A: Often when tables or particular cells within the table get too large, they will not display on the page and will 'roll over' to the next page leaving large gaps at bottom of pages - unsightly isn't it? Also it is very difficult align numbers or dollar quotes on the same vertical spot. In some instances, spreadsheets (e.g. Microsoft Excel) are not only easier to enter the data and navigate your way around the information but you can align (esp. numerical or currency information), format or even hide information that you don't need to see every time. Also with the suite of Microsoft products it is easy to convert your Word tables to Excel spreadsheet or vice versa.

Q: I like to use the internet to search for products / services as I am afraid that telephone books are often out-of-date. What is the best way to utilise the internet for this purpose? Beth (Fashion Consultant) - Yallambie, Vic
A: Depending on the service or product that you require, there a number of ways of finding what you need. You can search via local reference points (e.g. White Pages, Yellow Pages, CitySearch etc), national research locations (e.g. Anzwers, WebSearch etc) or worldwide sources (e.g. Google, Yahoo etc). However sometimes you will find that the person / business you want is not there and you still need to revert to manual means and refer to the book!

Have you got a question or point that may need clarification, then please send our Virtual Consultant your query via the Virtual Consultant page

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