Business Administration Services

Word Processing
Whatever document or word processing tasks you need to complete, Support Works can assist you. With extensive experience in word processing of documents of various sizes, any such tasks can be undertaken. Whether it be creating, editing or formatting your documents, Support Works can help. Should your documents be small - such as resumes, letters, file notes etc - or whether you have large documents or papers - such as detailed reports, specifications, theses, presentation papers etc - our staff can assist.

Spreadsheets
Need to track all your sales, financial or statistical data, tabulate large amounts of information (e.g. stock levels, inventories etc) or maybe format your data to view via charts, graphs or selective listings, then Support Works staff will be able to assist.

Database Management
Got a large database listing - e.g. client register, stocktake records, mailing list, catalogue, inventory etc - which you need to generate, update, or maintain, Support Works staff can help.

Mailing Lists
Got a large number of clients or prospective purchasers, then Support Works can help you update, maintain or merge the data into a personalised letter promoting your product or services sometimes in an instant.

Records Management
Having trouble with lost paperwork, files or documents. Support Works can suggest & help you organise and manage your records, files & accounts to enable quick retrieval and accurate record keeping.

Tape Transcribing
Got a taped interview, a meeting or some lengthy discussion on tape and you want it put into paper or electronic file, then we can do! With extensive experience in tape transcribing from small & large organisations, our staff can reliably transfer that speech, presentation or voice recording onto a hard-copy (paper) article, report or electronic file for emailing or distribution.


Ask the Virtual Consultant

Q: I have a large number of products that I need to list for my customers? What is the best way to go about it? Katrina (Bric-A-Brac Store Owner), Kilmore Vic
A: Depending on the number of products and the amount of detail that you wish to explain to your customers, you can easily list them in a spreadsheet (e.g. Microsoft Excel) and format or arrange the layout of such a listing in many ways, even graphically. But if you have a large number of products or a considerable quantity of a smaller number of products then it may opportune to develop a product database to which you could undertake a regular stocktake to ensure accurate records of existing stock.

Q: I am looking at applying for a new job but I haven't done a CV / Resume for a number of years. What is the accepted format nowadays? Margaret (Receptionist), Essendon Vic
A: Unlike many years ago when employers wanted to know everything about you (from school to your last job), prospective employers now usually require only a 1-2 page 'synopsis' of your job, educational & personal background. With healthy competition for most jobs nowadays, employers don't wish to plough through pages and pages of detailed background and usually only have time to flick through bulleted listings or 1-2 line informative points to enable them to determine a short list for further interview. Good luck!

Have you got a question or point that may need clarification, then please send our Virtual Consultant your query via the Virtual Consultant page

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